This is a prime example of a very serious problem: Complete lack of creativity. If this guy is going to make up something to whine about the $5 over then at least he could come up with something believable, or barring that, at the VERY least, fun to read. For example: "Hey man, that package you shipped was totally screwed! It arrived with all these wierd stickers and warnings on it, and the dude who delivered it wearing a big white plastic suit and breathing mask... he said something about biohazard shiping violations and then muttered "good luck" and took off. I don't know what you're trying to pull with this "handling fee", but whatever you did sure has pissed off my neighbors. Their dog started sniffing the package when I set it down to sign for it and well, now he's lost all his hair and can't turn left anymore. They are considering legal action against me! Also, your packing was very, very wrong. Several of the peanuts had a disturbing ability to talk. Well, not so much talk as scream. It was incessant and kept my already aggravated neighbors and thier bald dog awake. Furthermore, in future I would ask that you not list my street address as "West Mars" anymore, or address it to Mr B. Ladin. There have been three black vans blocking my parking stall all week. Please be considerate in these kinds of things and I won't mind giving you an extra $5. Thank you." ...see?
Great subject matter. Just in case you run out of peanuts, old popcorn works great. Now, if I can just stop the rats from gnawing through the box before the post office delivers it, I would be all set. :grin:
Tell the guy to send the part back and refund his money...including shipping. Convince him that the part must be no good either. At this point you hopfully will be told that the part is fine and maybe light will shine for him.
I always charge shipping as close to exact costs as I can. When more convenient, I will give an estimate and honor it. But then, I have access to a shipping dept where I work and can pretty easily get the UPS amount. About the only time I charge for materials is the rare times I've had to purchase a large double-walled box to pack up a floor console. And then I gave that info up front. Of course it didn't hurt that I gave a good price on one console, and "freebied" the other one last week. Since I ship from work, I don't feel I am owed handling fees for my time and effort. Personally I would prefer that a seller include his estimated handling fees in his selling or reserve price. I too have experienced the $5 part with $10 for shipping.
That's pretty much what I told him. I said send it back for a refund. I guess he like the part too much, he declined. Oh yeah, I told him to leave me positive feedback since I bowed to his wishes. Just checked, yep still nothing...:moonu:
used peanuts? how did they know they were used? did they taste them? i know what the peanuts i eat look like when they are "used" i like newspaper, especially the classifieds. had a guy send me a set of headers once with packing peanuts. spent a good 15 minutes picking them out of the tubes. as for the popcorn idea, i bought a computer component from a company that shipped it in real popcorn. after i picked all the tiny kernals out of the part, i fed the corn to the squirrels
