G60 Polyglas GT=s - wheel balance weight issues

Discussion in 'The Hides' started by buick64203, Nov 21, 2018.

  1. buick64203

    buick64203 Just plum crazy Staff Member

    Thanks for the support Rich. And just for the record, I was trying to be very cordial over the phone. I got the replacement tire and return tag today. Monday Im going back to the shop and swap it over and then spend more money balancing them for the 4th time. Fingers crossed its not worse! As far as the other tire, I'll swap it with the new spare I have in the Aquamist car. Hopefully this will take care of it.
  2. buick64203

    buick64203 Just plum crazy Staff Member

    So I received the replacement tire over the weekend. The replacement tire balanced up just fine. Took less than 3oz total. With the other defective tire, I took the new spare out of my Aquamist car and used that. Again, that one balanced out just fine with minimal weight being called for. The 5.5oz tire will be my spare.

    The defective tire is wrapped up with the return tag on it as I type this. I'll drop it off tomorrow at UPS. How much do you want to bet they don't give me a full refund and try screwing me with the shipping?
  3. SmallHurst

    SmallHurst The Polyglas Pimp!

    You are being taken care of. You will get full refund and not get hurt on the shipping. You were speaking with Mr. Kelsey and he is proud of the tires that he puts out. 4 oz. is nothing... 5.5 is still not much considering you are working with close to 40# of rotating mass.. You are getting the best of the reproduction market put on your car.
  4. buick64203

    buick64203 Just plum crazy Staff Member

    Every company or business will have problems- a defective product, a screwed up order, whatever. I don't fault a company for that. No one is perfect and issues will arise. The difference is how they handle that issue and how they make it right. That will determine if I do business with them in the future.

    My issue was a legitimate one. And it was 5.5oz all on the outside. These aren't cheap tires. The way he handled it frankly sucked Rusty. The guy didn't even have the courtesy of telling me his name on the phone. I honestly didn't feel like a valued customer after buying so many tires from him over the years. He couldn't of cared less what my account showed. He's never getting another red cent from me.

    And btw, it was nice meeting you in BG!
  5. SmallHurst

    SmallHurst The Polyglas Pimp!

    I don’t know what may have been on his plate that day... typically he is very cordial...

    Please don’t let this dishearten your decisions...
    you can always give me a call!! I will be happen to help!! 816-654-3400
  6. buick64203

    buick64203 Just plum crazy Staff Member

    Your a good guy Rusty and I appreciate what you said. Thank you.

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