Brett Slater is Awesome!

Discussion in 'Buyer/Seller Feedback' started by Clarkie, Jun 18, 2021.

  1. Clarkie

    Clarkie Well-Known Member

    I posted a want ad for a BBB upper rad hose support strap. Brett posted right away (with photos) and said I only needed to cover shipping. Time went by and I figured he forgot about me.

    Late last week, Brett reached out and said he forgot about me. He said he felt so badly about it, that he said he had already shipped it out and that he would also cover the shipping!

    I got it today. Not only is it in great condition and he didn’t expect payment for it, it also cost him $15.00 to ship it!

    It’s people like Brett that makes this place so great.

    Thanks, Brett, you rock!

    8D571CD9-927B-4701-8D88-3CC0C05BFA4B.jpeg
     
  2. BYoung

    BYoung Stage me

    Brett’s a classy guy for sure.
     
    tdacton, Clarkie and Brett Slater like this.
  3. Dano

    Dano Platinum Level Contributor

    I saw Brett last weekend and he told me about this:). Did me a favor too!
     
    tdacton, Clarkie and Brett Slater like this.
  4. Brett Slater

    Brett Slater Super Moderator Staff Member

    You guys are too kind.

    This is what I love about this board and the Buick community. In the last 4 years of owning my car, there have been countless times something like this has happened to me, so it's only right to pay it forward.
     
  5. Weisguy184

    Weisguy184 Well-Known Member

    Brett is the best!
     
    Clarkie and Brett Slater like this.
  6. 69GS430/TKX

    69GS430/TKX Silver Level contributor

    That is impressive customer service. Above and beyond.
     
    Clarkie and Brett Slater like this.

Share This Page