Beware of Northwest Speed Equipment

Discussion in 'Buyer/Seller Feedback' started by MARK CAMALIERI, Jun 9, 2005.

  1. MARK CAMALIERI

    MARK CAMALIERI Well-Known Member

    I may not be a regular on this site, but I ask you to listen as I must share my experience with you about Northwest Speed and Marty for what he is. Marty and I started talking back in April about rebuilding my Nailhead; He convinced me that he was my go to guy for Tech and parts.

    I had took my motor to a local shop to build me my long block, working with Eagle Speed & Sport in Amherst WI
    In case any one wants to check this story out.

    I ordered all my parts back in March 3, 05 from him, totaling $2,535.92
    We have called him almost every week for parts promised, with a story of the
    week why they were not coming. I kick my myself, for believing his lies and stories.
    The Speed Shop doing my work, said that they had never seen or heard anything like this before with lies on top of lies.

    As of Today we were to receive the final Parts, They were Heads for my 401 Buick Nailhead. He even went so far as to say how bitchen they look, how great he did on them. Now please understand that he said he has sent them at least 3-time to me already, but I would call him because they would not show up at my door, then he would used every excuse from got mixed up in shipping, then he got them back from lost and found he, GET THIS found a better way to make the heads better,another delay, then DHL INTERNATIONAL REFUSED THEM BECAUES OF PACKAGING.
    I am ready to pull my hair out. He such a smooth talker, I keep falling for his stories.

    After promising them time and time again, he told me and Eagle Speed they would be here for sure this time June 7, 05
    He even gave both of us a tracking # DHL.com (26491262556) and (26491289856) A no show again!! I called DHL and asked them whats taking so long and they told me he filled out a shipping label with a tracking but never ship it. Another Lie again! What the hell is he doing! I can not believe this is happening to me.
    When will I learn? Instead of telling me the truth, that he can not be a mayor player in Parts and Delivery business, He would rather piss me off to write this then to tell the truth about your incompetence.
    Marty, you have embarrassed me at the speed shop; its been hell walking in the door while they laugh at me for my connection with you.
    You would think you would want to be honest about our dealings.
    I write this to embarass you! and maybe stop someone else from falling into your twisted web of deceit. :af:

    Respectfully Mark Camalieri
     
    Last edited: Jun 9, 2005
  2. nailheadina67

    nailheadina67 Official Nailheader

    I'm sorry to hear that Mark. Funny thing, isn't that the place that advertised a 425 stroker? I read that after I rebuilt mine and was kicking myself for not doing that insterad. Now I feel better after reading your story.........it sounds like the fiasco I went through with my stainless exhaust system last year. Good luck.....I hope it all works out for you in the end.......shame on these guys who don't know how to run an honest business. :spank:
     
  3. MARK CAMALIERI

    MARK CAMALIERI Well-Known Member

    I am not sure if he the guy that strokes 425 motors but he was definitely the guy that stroked me! :(
     
  4. Poppaluv

    Poppaluv I CALL WINNERS!!!

    Too bad

    Am I the only person who misses ordering C.O.D.? Glad you spoke up,believe me these little "issues" don't get forgotten quickly by the rest of us.
     
  5. buickbonehead

    buickbonehead WOT Baby!

    Sorry for the misfortune

    Consider this Nailheader informed. Weren't they the ones claiming they had finally come up with a neoprene main seal? Turns out the Buick V6 3.8 fits the 425.

    Rick
     
  6. 65WILDKAT

    65WILDKAT A PROUD FATHER OF THREE!

    Thanks for the heads up

    THANK YOU FOR THE HEADS UP!!!!!!!!!! I was about to order some parts from them for my Nailhead,Next week when I got paid, I would rather pay a little more and know that I am going to get the parts on time ,then to have someone keep telling me one thing and another thing happens!
    I am going thru that right now with the Body shop fixing my truck. I was told in the begining that it would take two weeks that was seven weeks ago this coming Thursday! :af: and they are still o where near done!
    THANK YOU!!!!!....... THANK YOU!!!!!!!!!!!!!!!........... THANK YOU!!!!!!!!!!! You really saved me A HUGE headache! I am really sorry tho to hear that you had to learn the hard way, I Would hope that he will give you a HUGE DISCOUNT! If they are a respectable company they should!
    The Body shop that is fixing my truck has given me a rental car to make up for the lost time and mistakes
    Don
     
    Last edited: Jun 13, 2005
  7. trap

    trap New Member

    Gentlmen
    I was just browsing around this site when i cam apon this thread. I feel so strongly about this that i just had to join the group so that i may post a reply. This guy is the absolute worst thing that could ever happen to Buick speed equipment. Without getting into the long story and boring everyone i will just say that he is a lier and it would be in your best interest to stay away from him and his company. Just had to say something. Stay away!!
    Trap
     
  8. MARK CAMALIERI

    MARK CAMALIERI Well-Known Member

    Thanks for all your support, after posting this tread, I was told I was being too harsh toward Northwest Speed about my dealings. I did consider for a moment to delete the post, but I myself own a General Contracting business, we pride ourselves on committing to quality and attention to detail. Working with the pubic on a day to day basis can be a little trying at times. We have had at times, had given more to our customers than was contracted for, it all about reputation, within reasonable and customary services. We make every attempt to make sure our homeowners are satisfied. Just wishing that I would get back the same respect and service that I have given in my personal and business relations.
    Respectfully Mark

    www.abilitybuildersinc.com
     
  9. 4toe

    4toe Well-Known Member

    This is Marty from NW Speed. A lot of this is news to me. I had heard no word about your heads until they showed up back here. Refused by you. I can only think that is is due to your frustration. I offer full refunds on all defective products recieved within 90 days of purchase and spoke with you on a number of calls. Spending hours of time in helping you with tech information and parts. You did recieve the vast majority of your parts in a timely manner and as you where promised.

    I did recieve some parts back today that you never contacted me about and returned without an RA. I will exchange them or restock them with a small fee since there is nothing wrong with the parts.

    We do our best to provide the nailhead community and other vehicle owners with quality parts and good service. Sometimes it takes a little longer to finish a job than we expect and we do our best to pass on the info as we get it.

    DHL would ship your heads as they where packaged but they would not insure them for 1000.00 unless they where crated.

    I'm sorry you where unhappy and we will make an effort to be sure you are adequately reimbursed.

    I have other motors to use the heads on so I will not reship them.

    It must be understood that manufacturing the parts that we do is a daunting task and we are the only company who will tackle this project. The vast majority of nailhead owners seem to appreciate this and thank us for it. Until there is no market for them we will make every effort to build an affordable quality product.

    We can't get it perfect evry time and I am sure their are a few people( or even a few dozen) that don't like us but there are hundreds who seem to feel we did o.k.

    In Closing. Thanks for those who support us and good luck to those who don't. Enjoy the hobby is what counts.
     
  10. MBTex

    MBTex Well-Known Member

    I have read nothing but positive things about Northwest Speed on another board I visit that deals Traditional style Hot Rods. Glad that Marty posted and hope that situation can be resolved so that both parties are Happy.
    :beer
     
  11. zman

    zman Active Member

    Then you obviously haven't read the archives, there was the same thing there about a year and a half ago. And it was on the yahoo list as well... three strikes you're out...
     
  12. MARK CAMALIERI

    MARK CAMALIERI Well-Known Member

    Unbelievable, I cannot believe this guy, (Marty) that he has have the Balls to say I refused his order from DHL, So I called them (DHL)tonight and ask them to send me a letter, stating the facts,that it was never shiped. How dare this guy, how does he sleep, he just keeps on lying.

    Does anyone know how easy it to track a refused package? Its Very,Very easy,especially when it never happen, The lady from DHL said this is the frist time she had ever had to write a letter about such claim. :mad:

    Read this letter: from DHL :

    June 15, 2005

    Ref: Air Bill # 26491262556 & 26491289856
    Dear Mr. Camalieri:

    Please accept my apology on behalf of DHL Express for any inconvenience the above referenced shipment has caused.

    Per our records we show these shipments were entered in to our system on June 1, 2005. Both shipments were coming from NW Speed Equipment going to Mark Camalieri I do apologize these shipments were not turned over to DHL Express. The information was entered in to our system but the actual packages were not tendered to DHL Express.

    Again, please accept our apologies and trust that all future shipments will meet all your expectations.


    Regards,
    1-800-225-5345
    Renee Nelson
    C/S Team Lead
     
    Last edited: Apr 6, 2006
  13. rockingb

    rockingb New Member

    Lack-a$$-ner

    Wow,,,,,can't Believe Jackass Is Doing It Again...this Time To Someone Else....anyone Who Does Business With This Freak Deserves Just What They Get........i Have Yet Another Story Just Like Yours....6 Mos Of Waiting And Lies, And More Lies, Shipped Engines That Never Made It To The Loading Dock, I Sent Trucks To His House To Pick Up The Finished Engine And They Were Refused. I Paid This Thief 3000.00 To Balance And Blue Print An Engine, With All New Parts, And 6 Mos Later I Get Back A Piece Of crap With All Used Broken Parts Inside, No New Pistons, Instead, Old Undersized Mismatched Pistons, Rods That Werem't Even Touched, Main Beariings That Had A Scrape Down The Surface That Went To The Brass, Rear Oil Galley Plug Missing...not Even There........and To Top It Off, A Bunch Of Pinheads On The Yahoo Site That Took Up For Him, And I Was The Lier...........i Only They Would Send Their Engines To Him........

    Moderator Edit - Hi - welcome to V8Buick.com. While we all appreciate your input to this topic, we like to keep this environment 'family oriented' - please watch your language. Thanks! Marco
     
    Last edited by a moderator: Jun 16, 2005
  14. rockingb

    rockingb New Member

    NAILHEAD RACER/ie/NAILHEADSCREWER

    Nailhead Racer Was Not Written By Lackner, His Wife Wrote That Bunch Of Horse Hocky !!!!!! Lackner Does Not Know That Many Words.!!!!!!
     
  15. rockingb

    rockingb New Member

    Don't you dare take back anything, you tell the truth, and not let certain Jackass'S talk you out of it, they are his friends and don't care what he does to anyone else...I was DUMB enough to apoligise to that freak and the request of his friends and got it shoved in deeper and now..WHAT DO YOU KNOW...YET ANOTHER person wanting to make trouble for poor old n.w.speedo freaks.......WHAT IS THE WORLD COMING TO !!!!
     
    Last edited by a moderator: Jun 16, 2005
  16. fatchuk

    fatchuk Member

    I think you can pretty well by his response that he( Marty) is full of crap... :blast: fatchuk
     
    Last edited by a moderator: Jun 16, 2005
  17. MARK CAMALIERI

    MARK CAMALIERI Well-Known Member

    Very Sad To Hear

    I MUST SAY, I DONT UNDERSTAND IT, IN SUCH A SMALL CIRCLE OF BUICK VENDORS, HOW HE COULD STAY IN, OR RUNNING A PROFITABLE BUISINESS.
    IT IS SHOCKING TO ME! :confused:

    Moderator Edit - just cleaning up the language in the 'quoted' post.
     
    Last edited by a moderator: Jun 16, 2005
  18. 65WILDKAT

    65WILDKAT A PROUD FATHER OF THREE!

    WHOOOOOOOOOoooooooooooooo!

    Hey People,
    Lets watch the Language! I am thankful for the heads up about this Company but I really don't think that the name calling is something "WE" should be doing. There is no need for some of the words used on this thread, I understand that some people are upset and have every right to be but remember that some of our members would be a little offened by the words used. So please lets try and be a little more understanding that not all of our members might like to see certain words being used. I am not pointing any fingers at anyone, I am just trying to think of the Ladies and some of our younger members who might take offence to the "WORDS used that's all.
    It is Okay to be Mad and upset (you have every right to be) and it is fine to express your feelings but lets use some restraint in the curse words. If "WE" continue to use those words "WE" will be no better then some of the other sites that I have seen. Lets hold ourselves to a little higher standard so "WE" can be a Better Site then some of the rest!
    Don
     
  19. SpecialWagon65

    SpecialWagon65 Ted Nagel

    and Carmen Faso's # is 716-693-4090
    i'm Not too offended by the passionate words, but Don has virgin ears and eyes! Please watch the language! :laugh: :laugh:

    Seriously, I'm glad to hear this, I will continue to do business with Carmen, Tom Telesco and TA performance for my Nailheads- all 7 of them :TU: :TU:
    Northwest can have their fancy website and :moonu:
     
  20. 65WILDKAT

    65WILDKAT A PROUD FATHER OF THREE!

    Well ...

    Well I was a Virgin until I read that Ted, Now I can't wear White the next time I join a new website :laugh: , I knew someone was going to take a poke at me and I should have known it wold have been you! :laugh: :laugh: :laugh:
    Don
     

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