The shipper is responsible for requiring a signature at delivery. It covers there obligation that the product was delivered .
i may have worded it wrong prior...i was on my cell..so the screen is so small..i may have gotten it worded wrong my amazon delivery sends me a pic of it laying on my porch when its delivered..has happened many times..i thought they did it for everyone..i am a prime member...its an amazon thing..not UPS.. i live 10 miles from a huge warehouse center...it comes in an Amazon truck..or ive seen my stuff delivered in cars too..but i always get a pic emailed to me when delivered if they dont put it in my hand
Fedex just left a package for my neighbor---nobody home so they left it in the middle of the driveway, clearly visible to anyone passing by. Could have walked 40 feet further and left it behind screen door or on front steps. Called neighbor to let him know and then moved it out of sight. He told me Fedex recently did the same thing with an $800 iphone.
It's not the brand of carrier that is the problem, it's your individual delivery person. It's not like FedEx, UPS, or USPS trains people to be lazy, or trains them to leave packages out in the open. That's on the individual, not the company. I have a note on my front door that says "please leave packages on back patio" and it has my signature on it. All my delivery guys/gals, no matter what company they work for, go through my gate and leave my stuff back there for me.
When the guy puts on their shirt, drives a truck with their logo, and delivers for them, to me he is the company.
Well, I guess a guy will never be able to eat at any chain restaurant ever, because all of them have bad and good people working for them. You also can't shop at any stores, especially chains like Wal-Mart or Target, because not all the people working there are good, either...or grocery stores. Or......
All I'm saying is the guy who delivers the package is representing his company. I still use Fedex and UPS but not as my first choice. Do they care? Probably not.
Used to be.....the FedEx guy who delivered to the brewery/restaurant i work at was an ownwer/operator..... he gave it up. He had to buy and maintain his own truck and jump thru all kinds of hoops to work for them......he said it was not worth it. He was the best driver i ever saw for any delivery service.....when i had a hot part and needed it before he could get it there on his route....i would text him before he started and he would let me come to his first stop of the day(tire store) and let me get the part....now most parts come UPS and you never know when the will show up. Peace WildBill
I thought I'd had a great experience with FedEx a couple weeks ago when I shipped a re-cored OEM Harrison 3 core radiator out to a friend in Texas. I packaged that thing very, very well. I actually double boxed it and stuffed a boatload of shipping foam/stuff in both boxes and also in between both boxes. I was confident that thing wasn't getting dinged up - even by the biggest gorilla. It arrived 2 days ahead of schedule - I tracked it with notifications the whole time - and messaged my friend when it got there to check and see if it was okay. He said it looked great. A couple hours later, he sends me pictures of the top of the tank with little dents in it that I know weren't there when I shipped it. Nonetheless, he was able to massage them out with some tools and is one step closer to completing his project. The point is: package things knowing full well they're getting tossed around like a football. By monkeys. On cement.
For this very reason, I keep a lot of packing material and extra boxes around. My wife thinks I'm keeping it needlessly but when I recently shipped a dash clock and 8-track to board members, I wrapped them in bubble wrap, boxed them with every void filled with peanuts. Then I put them in a larger box with peanuts and bubble wrap to fill every void. My test is to shake the package. If I can hear things moving, it needs more packing. I once had an idiot on eBay sell me a computer CPU, An 1.75" by 1.75" ceramic chip with hundreds of tiny, fragile pins sticking out the bottom. He literally taped it to a piece of cardboard and put it in a standard letter envelope. It arrived in a plastic USPS bag with a label reading, "Sorry, your package was damaged in shipping." The chip was ruined. Broken pins and not even possible to insert in a socket. He was pissed I wanted my money back.