So I was looking to buy a 2020 Silverado 4x4. Took the truck for a drive and started getting warnings, including ESC service, parking break service, ABS service. Dealer said they were going to replace the ESC something or other and I should check back with them. So I went online and apparently it is a real (and dangerous) problem on the 2019-2020 Silverados and vehicles have spent months in the shop trying to get the issue fixed. My question: has GM figured out what the cause of this multiple system failure is? What is the fix? I'm thinking maybe I should just get a Dodge Ram instead.
Seems like the “smart” people have figured out that it is cheaper to value-engineer vehicles (get them 90% or whatever and let the rest of the R&D be done in the service dept, subsidized by the techs) rather than finish the job. Again, the “smart” people have already taken into account potential lost customers, cost of repairs vs better development, etc, and here we are. And it’s not just GM! Pick a brand. They all have issues. Here is a perfect example of how things should not go. A customer of ours (I own an independent repair shop in Central NY) purchases a brand new, 75k+ 2020 Silverado 3500HD L5P High Country. The dealer is a couple of hours away, and he makes it 85 miles before he is on the side of the interstate highway. My son takes his trailer and hauls it in, around 11PM. All of the local dealers are 2 weeks out for diesel work, and the selling dealer is 2 hours away. So we are asked to diagnose the problem, which we did on the trailer in the parking lot figuring the next trip was going to be to. We diagnosed the problem to be faulty new-design 3 phase lift pump in the tank (new for 2019 I think), and since this truck was replacing a 2018 with 200k plus miles on the odometer, no it doesn’t sit still much and needs to be on the road towing stuff all across the country for the fellow to earn a living. He can’t wait for GM, local dealers or the selling dealer to come up with a plan, so we fixed it the next morning. Note the zip-ties on the “old” pump - yes the new pump looked the same, but at least they were kind enough to cut the ends off. The selling dealer ended up paying us hicks (their words) to fix the truck. The owner of the vehicle lit them up for that comment, because they know nothing about us and our capabilities. But in the end, it was kind of nice working on a brand new truck. Wow, what a truck too!
The last two late model vehicles I’ve bought were used with about 50k on them. My main reason for that is being cheap; 30-50% depreciation in the first year or two. But now I’d advise it just to be sure the bugs are worked out. If it didn’t break or act up by 50k, it probably won’t. Patrick
I bought a brand new 2019 Silverado no issues at all so far just a software recall. the dealer picked the truck up from my house and brought it back in a few hours. My purchasing dealer has great customer service.
I couldn't imagine losing that much money by choice. A buddy's dad is ordering a new f350 single wheel. He's at 85k! How in the world is that possible!?
It’s all brands. 2019 Ford F-250 that I currently drive has developed starting issues. Go to start it and it lights up like a Christmas tree, and won’t start or even turn over. Wait and try for about 5 minutes and it will start. Has about 39,000 miles on it
